Privacy Policy
AD Beverage Group Pty Ltd (“we,” “our,” or “us”) is committed to protecting the privacy and security of personal information collected through our website, products, and services. This Privacy Policy explains how we collect, use, disclose, store, and protect your information in accordance with applicable Australian privacy laws and regulations.
By accessing our website or using our services, you consent to the collection and use of your information as outlined in this Privacy Policy.
Information We Collect
We may collect personal and non-personal information from customers, suppliers, business partners, and website visitors. Personal information may include your full name, business name, phone number, email address, billing address, delivery address, payment details, and order history. We may also collect information submitted through contact forms, customer support enquiries, and subscription forms.
Non-personal information may include browser type, IP address, device information, operating system, pages visited, website activity, referral sources, and general usage statistics. This information helps us improve website functionality, security, and user experience.
How We Use Your Information
The information we collect may be used for a variety of business and operational purposes, including:
- Processing and fulfilling customer orders
- Providing customer support and responding to enquiries
- Managing deliveries and logistics
- Improving our products, services, and website performance
- Communicating important updates regarding orders or policies
- Sending promotional offers, newsletters, and marketing materials where permitted by law
- Preventing fraud, unauthorised transactions, or misuse of our services
- Complying with legal and regulatory obligations
We only collect information that is reasonably necessary for our business operations and service delivery.
Payment Information
Payment transactions may be processed through secure third-party payment gateways. AD Beverage Group Pty Ltd does not store complete payment card details on our servers unless explicitly required for authorised recurring payment arrangements. Customers are encouraged to review the privacy policies of payment providers used during checkout.
Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, and similar technologies to improve website performance and user experience. Cookies help us understand browsing behaviour, remember customer preferences, personalise content, and analyse website traffic.
Users may disable cookies through browser settings; however, certain website features may become unavailable or function improperly if cookies are disabled.
Disclosure of Information
We may disclose personal information to trusted third-party service providers where necessary for business operations, including:
- Payment processors
- Delivery and logistics providers
- Website hosting and technical support providers
- Marketing and analytics providers
- Legal, accounting, or professional advisors
We do not sell, rent, or trade personal information to unrelated third parties for direct marketing purposes.
Information may also be disclosed where required by law, legal process, regulatory authorities, or to protect our legal rights and business interests.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorised access, misuse, disclosure, alteration, or destruction. Security measures may include secure servers, encrypted communications, restricted system access, and internal confidentiality procedures.
While we strive to protect customer information, no online platform or electronic transmission method can guarantee complete security. Customers provide information at their own risk.
Data Retention
Personal information may be retained for as long as necessary to fulfil business purposes, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. When information is no longer required, we take reasonable steps to securely destroy or de-identify the data.
Third-Party Links
Our website may contain links to third-party websites or services. AD Beverage Group Pty Ltd is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review third-party privacy policies before providing personal information.
Access and Correction
Customers may request access to their personal information or request corrections if information is inaccurate, incomplete, or outdated. Requests may be submitted using the contact information provided below.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Updated policies become effective upon publication on our website.
Contact Information
AD Beverage Group Pty Ltd
63 Ervatamia St, Runcorn QLD 4113
Phone: 0405 008 930
Email: ad.bevgroup@gmail.com